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MOVING TOOLS/RESOURCES
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CLAIMS
To report loss or damage to your shipment, you must contact
Bekins Customer Care at 800-7-Bekins. Be sure to provide us
with your Bill of Lading number and your complete mailing
address, so that we can send you a claim form. We recommend
that you file a claim as soon as possible, but no later than
9 months after your delivery date to assure an accurate and
prompt settlement. Be aware that the valuation protection
you elected will determine your settlement amount. Do not
discard any damaged items until a Bekins representative has
had the opportunity to view the damage.
In the event you experienced a transit delay, you may file
a claim in writing within thirty (30) days of your delivery
date. Qualifying shipments may qualify for up to $125 per
day, for every day of delay, for reimbursement of lodging
and and one half of food expenses incurred because of the
delay. Contact your Cross Town Movers salesperson to discuss
if you qualify for this reimbursement program.
To download the Statement of Claims form, chose the preferred
format below:
Use Excel spreadsheet format to enter the information electronically
which can then be saved and e-mailed to the Bekins Claims
Department.
Use Acrobat format to simply print out the form or alternatively
type the information right on the form and then print out
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